Office 365

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Course name:	20346D - Managing Office 365™ Identities and Services
Type:	Course
Delivery method:	Instructor-led (classroom)
Length:	5 days

Overview

About this course

This course is an intensive and in-depth look at how to manage services Office 365, and in particular, how to manage identities, both in the cloud, and in situations where Office 365 is synchronized with on premises Active Directory or where additional single-sign on (SSO) has been deployed.

Each module focuses on a specific area of Office 365, except for Modules 5 and 6, which together cover the highly interrelated areas of Domain Name System (DNS) and Exchange Online. The course starts with simpler configuration topics before moving on to more complex areas, such as Exchange Online migration, directory synchronization, and single-sign on (SSO) with Active Directory Federation Services (AD FS).

Course Scenario

The scenario in this course provides the framework for the practical labs that reinforce the knowledge covered in the modules. Hence, the scenario forms a linking narrative that explains what you are being asked to carry out in the labs.

Lucerne Publishing is a global media and printing corporation that owns a number of subsidiary companies, including Litware Inc, Proseware Inc, and the Graphic Design Institute. The group has just under 2,000 employees around the world and provides stories for newspapers, prints novels, licenses and creates and distributes digitally signed artwork for publication purposes.

The organization is moving to Office 365 to provide a more scalable business model that enables employees, authors, and illustrators to collaborate together and be more effective at selling their work globally.

For tax reasons, the organization’s headquarters is in Berne in Switzerland, where the majority of its permanent staff work. However, it also has regional headquarters in the major continents and a number of content creators who work from home.

Hence, the customer will begin by managing user accounts in the cloud. However, when they discover that there are too many account changes happening, they make the decision to move to DirSync. Soon thereafter, they find that they need to implement enterprise search in hybrid SharePoint, so they have to implement single sign-on (SSO) through Active Directory Federation Services (AD FS).

The scenario implements the Office 365 FastTrack deployment approach, as covered in Course 10968B: Designing for Office 365 Architecture.

Audience profile

This course is intended for the following two audiences:

Primary Audience

• Specialty: IT Professional

• Typical Job Description: Consultant

• Role: Implementer

• Responsibilities: Evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, and supporting technologies

• Secondary Audience

• Specialty: IT Professional

• Typical Job Description: Network Administrator, IT Manager

• Role: Administrator

• Responsibilities: Managing and maintaining Office 365, including identities, document protection, integration with on-premises directory services, and compliance with service level agreements

Course details

Module 1: Preparing for Office 365

Module Overview

Lab A: Verifying the Lucerne Publishing Datacenter Environment

Lesson 1: Introduction to Office 365

Lesson 2: Provisioning Tenant Accounts

Lesson 3: Planning a Pilot

Lesson 4: Enabling Client Connectivity

Lab B: Preparing for Office 365

Module Review and Takeaways

 Module 2: Managing Users, Groups, and Licenses

Module Overview

Lesson 1: Manage Users and Licenses by Using the Administration Center

Lesson 2: Manage Security and Distribution Groups

Lesson 3: Manage Cloud Identities with Windows PowerShell

Lab A: Managing Users, Groups, and Licenses

Lab B: Continue Lucerne Publishing Datacenter Setup

Module Review and Takeaways

 Module 3: Administering Office 365

Module Overview

Lesson 1: Manage Administrator Roles in Office 365

Lesson 2: Configure Password Management

Lesson 3: Administer Rights Management

Lab: Administering Office 365

Module Review and Takeaways

 Module 4: Planning and Managing Clients

Module Overview

Lesson 1: Plan for Office Clients

Lesson 2: Manage User-driven Client Deployments

Lesson 3: Manage IT Deployments of Office 365 ProPlus

Lesson 4: Office Telemetry and Reporting

Lab: Managing Clients

Module Review and Takeaways

 Module 5: Planning DNS and Exchange Migration

Module Overview

Lesson 1: Add and Configure Custom Domains

Lesson 2: Recommend a Mailbox Migration Strategy

Lab: Preparing for Exchange Migration

Module Review and Takeaways

 Module 6: Planning Exchange Online and Configuring DNS Records

Module Overview

Lesson 1: Plan for Exchange Online

Lesson 2: Configure DNS Records for Services

Lab: Configuring DNS Records and Migrating to Exchange Online

Module Review and Takeaways

 Module 7: Administering Exchange Online

Module Overview

Lesson 1: Configure Personal Archive Policies

Lesson 2: Manage Anti-malware and Anti-spam Policies

Lesson 3: Configure Additional Email Addresses for Users

Lesson 4: Create and Manage External Contacts, Resources, and Groups

Lab: Administering Exchange Online

Module Review and Takeaways

 Module 8: Configuring SharePoint Online

Module Overview

Lesson 1: Manage SharePoint Site Collections

Lesson 2: Configure External User Sharing

Lesson 3: Plan a Collaboration Solution

Lab: Configuring SharePoint Online

Module Review and Takeaways

Module 9: Configuring Skype for Business Online

Module Overview

Lesson 1: Plan for Skype for Business Online

Lesson 2: Configure Skype for Business Online Settings

Lab: Configuring Skype for Business Online

Module Review and Takeaways

 Module 10: Implementing Directory Synchronization

Module Overview

Lesson 1: Prepare On-premises Active Directory for DirSync

Lesson 2: Set up DirSync

Lesson 3: Manage Active Directory Users and Groups with DirSync In Place

Lab: Implementing Directory Synchronization

Module Review and Takeaways

 Module 11: Implementing Active Directory Federation Services

Module Overview

Lesson 1: Planning for AD FS

Lesson 2: Install and Manage AD FS Servers

Lesson 3: Install and Manage AD FS Proxy Servers

Lab: Implementing Active Directory Federation Services

Module Review and Takeaways

 Module 12: Monitoring Office 365

Module Overview

Lesson 1: Isolate Service Interruption

Lesson 2: Monitor Service Health

Lesson 3: Analyze Reports

Lab: Monitoring Office 365 (Optional)

Module Review and Takeaways

Course Objectives

After completing this course, students will be able to:

• −   Prepare for the Office 365 Pilot and check the customer environment

• −   Configure DNS settings to support migration of customer domains to Office 365 and service provision.

• −   Manage users, groups and licenses in Office 365

•−   Administer administrator accounts in Office 365, manage passwords and apply Rights Management Services

• −   Plan for and manage the deployment of Office 365 clients

• −   Plan to migrate to or co-exist with Exchange Online

• −   Administer Exchange Online by configuring anti-spam and anti-malware settings

• −   Plan, set up and configure SharePoint Online to meet business requirements

• −   Plan and configure Lync Online to meet business requirements

Prerequisites

This course requires that you meet the following prerequisites:

Knowledge

• −   Completion of Clinic 40041 or equivalent technical knowledge.

• −   Cloud-based service concepts

• −   Overview of Office 365 and its component services

• −   Active Directory Directory Service

• −   TCP/IP network routing

• −   Domain Name Services (DNS)

• −   X.509 Certificates

• −   Firewall ports

Experience

• −   Using Windows PowerShell

• −   Administering Office 365 with Office 365 Admin Center

• −   Working with virtual machines

• −   Using Remote Desktop

Community

−   Looking for training resources, events and advice from peers? Join the Microsoft Training and Certification Community.

−   Preparing for an exam now? Find your Microsoft Certification Study Group.

Din considerente privind acuratetea termenilor tehnici utilizati, informatiile privind cursul vor fi furnizate in limba engleza (limba in care este livrat manualul de curs)

 

Course name:	Course 20347A - Enabling and Managing Office 365
Type:	Course
Delivery method:	Instructor-led (classroom)
Length:	5 days

Overview

About this course

This is a 5-day instructor-led training (ILT) course that targets the needs of IT professionals who take part in evaluating, planning, deploying, and operating Office 365 services, including its identities, dependencies, requirements, and supporting technologies. This course focuses on skills required to set up an Office 365 tenant, including federation with existing user identities, and skills required to sustain an Office 365 tenant and its users.

Audience profile

This course will provide experienced IT professionals with the training that they need to plan, configure, and manage an Office 365 environment. Students who attend this course are expected to have a fairly broad understanding of several on-premises technologies such as Domain Name System (DNS) and AD DS, and a general understanding of Exchange Server, Microsoft Lync Server or Skype for Business Server, and Microsoft SharePoint Server.

This course also is intended as preparation material for IT professionals who are looking to take the exams 70-346: Managing Office 365 Identities and Requirements and 70-347: Enabling Office 365 Services to obtain the MCSA: Office 365 certification.

After completing this course, students will be able to:

−   Plan an Office 365 deployment, configure the Office 365 tenant, and plan a pilot deployment.

−   Manage Office 365 users, groups, and licenses, and configure delegated administration.

−   Plan and configure client connectivity to Office 365.

−   Plan and configure directory synchronization between Azure AD and on-premises AD DS.

−   Plan and implement the deployment of Office 365 ProPlus.

−   Plan and manage Exchange Online recipients and permissions.

−   Plan and configure Exchange Online services.

−   Plan and implement the Skype for Business Online deployment.

−   Plan and configure SharePoint Online.

−   Plan and configure an Office 365 collaboration solution that includes Yammer Enterprise, OneDrive for Business, and Office 365 groups.

−   Plan and configure the integration between Office 365 and Azure RMS, and configure compliance features in Office 365.

−   Monitor and review Office 365 services, and troubleshoot Office 365 issues.

−   Plan and implement identity federation between on-premises AD DS and Azure AD.

Course details

Module 1: Planning and provisioning Microsoft Office 365. This module reviews the features of Office 365 and identifies recent improvements to the service. Also it describes how to configure an Office 365 tenant and plan for a pilot deployment.

Lessons

−   Overview of Office 365

−   Provisioning an Office 365 tenant

−   Planning a pilot deployment

Lab : Provisioning Office 365

−   Configuring an Office 365 tenant

−   Configuring a custom domain

−   Exploring the Office 365 administrator interfaces

After completing this module, students will be able to:

−   Describe the features and benefits of Office 365.

−   Provision new tenant accounts.

−   Plan a pilot deployment of Office 365.

Module 2: Managing Microsoft Office 365 users and groups. This module describes how to manage Office 365 users, groups, and licenses, and configure administrative access by using the Office 365 console and the Windows PowerShell command-line interface.

Lessons

−   Managing user accounts and licenses

−   Managing passwords and authentication

−   Managing security groups in Office 365

−   Managing Office 365 users and groups with Windows PowerShell

−   Configuring administrative access

Lab : Managing Office 365 users and passwords

−   Managing Office 365 users and licenses by using the Office 365 admin center

−   Managing Office 365 password policies

Lab : Managing Office 365 groups and administration

−   Managing Office 365 groups

−   Managing Office 365 users and groups by using Windows PowerShell

−   Configuring delegated administrators

After completing this module, students will be able to:

−   Manage user accounts and licenses by using the Microsoft Office 365 admin center.

−   Manage passwords and authentication.

−   Manage security and distribution groups by using the Office 365 admin center.

−   Manage Office 365 users and groups by using Windows PowerShell.

−   Configure administrative access.

Module 3: Configuring client connectivity to Microsoft Office 365. This module describes the different types of client software that you can use to connect to Office 365, and the infrastructure requirements that the clients need to meet to connect to Office 365. Also this teaches you how to configure different types of Office 365 clients.

Lessons

−   Planning for Office 365 clients

−   Planning connectivity for Office 365 clients

−   Configuring connectivity for Office 365 clients

Lab : Configuring client connectivity to Office 365

−   Configuring DNS records for Office 365 clients

−   Running the Office 365 connectivity analyzer tools

−   Connecting Office 2016 clients

After completing this module, students will be able to:

−   Plan for the deployment of Microsoft Office 365 clients.

−   Plan for, and troubleshoot, connectivity for Office 365 clients.

−   Configure connectivity for Office 365 clients.

Module 4: Planning and configuring directory synchronization. This module describes how to plan and configure directory synchronization between Azure AD and on-premises AD DS.

Lessons

−   Planning and preparing for directory synchronization

−   Implementing directory synchronization by using Azure AD Connect

−   Managing Office 365 identities with directory synchronization

Lab : Planning and configuring directory synchronization

−   Preparing for directory synchronization

−   Configuring directory synchronization

−   Managing Active Directory users and groups

After completing this module, students will be able to:

−   Plan and prepare for directory synchronization.

−   Implement directory synchronization by using Microsoft Azure Active Directory Connect (Azure AD Connect).

−   Manage Microsoft Office 365 identities with directory synchronization.

Module 5: Planning and deploying Office 2016 ProPlus. This module covers the planning process, how to make Microsoft Office 365 ProPlus directly available to end users, and how to deploy it as a managed package. Finally, this module covers how to set up Office telemetry so that administrators can keep track of how users are interacting with Microsoft Office.

Lessons

−   Overview of Office 365 ProPlus

−   Planning and managing user-driven Office 365 ProPlus deployments

−   Planning and managing centralized deployments of Office 365 ProPlus

−   Office telemetry and reporting

Lab : Deploying Office 365 ProPlus

−   Preparing an Office 365 ProPlus managed installation

−   Managing user-driven Office 365 ProPlus installations

−   Managing Centralized Office 365 ProPlus installations

After completing this module, students will be able to:

−   Describe Office 365 ProPlus.

−   Plan and manage user-driven Office 365 ProPlus deployments.

−   Plan and manage centralized deployments for Office 365 ProPlus.

−   Describe Office telemetry and reporting.

Module 6: Planning and managing Exchange Online recipients and permissions. This module describes Exchange Online and explains how to create and manage recipient objects and how to manage and delegate Exchange security.

Lessons

−   Overview of Exchange Online

−   Managing Exchange Online recipients

−   Planning and configuring Exchange Online permissions

Lab : Managing Exchange Online recipients and permissions

−   Configuring Exchange Online recipients

−   Configuring delegated administration

After completing this module, students will be able to:

−   Plan and prepare for directory synchronization.

−   Implement directory synchronization by using Microsoft Azure Active Directory Connect (Azure AD Connect).

−   Manage Microsoft Office 365 identities with directory synchronization.

Module 7: Planning and configuring Microsoft Exchange Online services. This module describes how to plan and configure Exchange Online services. It also explains how to plan and configure anti-malware and anti-spam settings in Office 365.

Lessons

−   Planning and configuring email flow in Office 365

−   Planning and configuring email protection in Office 365

−   Planning and configuring client access policies

−   Migrating to Exchange Online

Lab : Configuring message transport in Exchange Online

−   Configuring message transport settings

Lab : Configuring email protection and client policies

−   Configuring email protection

−   Configuring client access policies

After completing this module, students will be able to:

−   Plan and configure email flow in Office 365.

−   Plan and configure antimalware and anti-spam settings in Office 365.

−   Plan and configure policies for Exchange Online Clients.

−   Plan and configure a migration to Exchange Online.

Module 8: Planning and deploying Skype for Business Online. This module describes how to plan and implement the Skype for Business Online deployment. Also it describes how to plan voice integration with Skype for Business Online.

Lessons

−   Planning and configuring Skype for Business Online service settings

−   Configuring Skype for Business Online users and client connectivity

−   Planning voice integration with Skype for Business Online

Lab : Deploying Skype for Business Online

−   Configuring Skype for Business Online organization settings

−   Configuring Skype for Business Online user settings

−   Configuring a Skype Meeting Broadcast

After completing this module, students will be able to:

−   Plan and configure Skype for Business Online service settings.

−   Configure Skype for Business Online user settings and clients.

−   Plan voice integration with Skype for Business Online.

Module 9: Planning and configuring SharePoint Online. This module describes the administrative features available within SharePoint Online and the most common configuration tasks for any administrator who starts using SharePoint Online. Also it describes the concept of site collections and the different sharing options within SharePoint Online. A brief overview of additional portals, such as the video portal, are also provided.

Lessons

−   Configuring SharePoint Online services

−   Planning and configuring SharePoint site collections

−   Planning and configuring external user sharing

Lab : Configuring SharePoint Online

−   Configuring SharePoint Online settings

−   Creating and configuring a SharePoint Online site collection

−   Configuring and verifying external user sharing Configure

After completing this module, students will be able to:

−   Configure SharePoint Online services.

−   Plan and configure SharePoint Online site collections

−   Plan and configure external user sharing.

Module 10: Planning and configuring a Office 365 collaboration solution. This module describes how to plan and implement a SharePoint collaboration solution, and how to enable Yammer Enterprise services within Office 365 and OneDrive for Business, and Office 365 groups.

Lessons

−   Planning and managing Yammer Enterprise

−   Planning and configuring OneDrive for Business

−   Configuring Office 365 groups

Lab : Planning and configuring an Office 365 collaboration solution

−   Configuring a Yammer Enterprise

−   Configuring OneDrive for Business

−   Configuring Office 365 groups

After completing this module, students will be able to:

−   Enable and configure Yammer Enterprise.

−   Configure OneDrive for Business.

−   Configure Office 365 groups.

Module 11: Planning and configuring rights management and compliance. This module describes the compliance features in Office 365 and explains how to manage them. Also it describes how to plan and configure Microsoft Azure Rights Management (Azure RMS). Additionally it discusses the security features in Office 365.

Lessons

−   Overview of the compliance features in Office 365

−   Planning and configuring Azure Rights Mmanagement in Office 365

−   Managing the compliance features in Office 365

Lab : Configuring Rrights Mmanagement and compliance

−   Configuring rights management in Office 365

−   Configuring compliance features

After completing this module, students will be able to:

−   Describe the compliance features in Office 365.

−   Configure Azure RMS in Office 365.

−   Manage the compliance features in Office 365.

Module 12: Monitoring and troubleshooting Microsoft Office 365.  This module describes how to monitor and review Office 365 services, and troubleshoot Office 365 issues.

Lessons

−   Troubleshooting Office 365

−   Monitoring Office 365 service health

Lab : Monitoring and troubleshooting Office 365

−   Monitoring Office 365

−   Monitoring service health and analyzing reports

After completing this module, students will be able to:

−   Troubleshoot Microsoft Office 365 connectivity and service issues.

−   Monitor Office 365 service health.

Module 13: Planning and configuring identity federation. This module describes how to plan and implement identity federation between on-premises AD DS and Azure AD.

Lessons

−   Understanding identity federation

−   Planning an AD FS deployment

−   Deploy AD FS for identity federation with Office 365

−   Planning and implementing hybrid solutions (Optional)

Lab : Planning and configuring identity federation

−   Deploying Active Directory Federation Services (AD FS) and Web Application

−   Configuring federation with Office 365

−   Verifying single sign-on (SSO)

After completing this module, students will be able to:

−   Describe how identity federation works, and how AD FS can be used to implement identity federation.

−   Plan an AD FS deployment to support identify federation with Office 365.

−   Deploy AD FS to enable SSO for Office 365

−   Describe hybrid solutions for Exchange Server, Skype for Business Server, and SharePoint Server.

Prerequisites

−   A minimum of two years of experience administering the Windows Server operating system, including Windows Server 2012 or Windows Server 2012 R2.

−   A minimum of one year of experience working with AD DS.A minimum of one year of experience working with name resolution, including DNS.

−   Experience working with certificates, including public key infrastructure (PKI) certificates.

−   Experience working with Windows PowerShell.Experience working with Exchange Server 2013 or later, Lync Server 2013 or Skype for Business Server 2015, and SharePoint Server 2013 or later is beneficial but not required.

Community

−   Looking for training resources, events and advice from peers? Join the Microsoft Training and Certification Community.

−   Preparing for an exam now? Find your Microsoft Certification Study Group.